HomePublic SpeakingGross sales Conversations That Convert With Ian Stephens

Gross sales Conversations That Convert With Ian Stephens

Gross sales Conversations That Convert

We’re all in gross sales, whether or not we’re promoting a tangible product, concepts, or our personal model. And on the subject of gross sales, we wish to seem genuine and real to serve the appropriate purchasers. 

Gross sales and promoting are sometimes related to having an icky feeling, however our visitor right now exhibits higher methods to affect and get our concepts throughout to different folks.

On this episode of the Enterprise Chat Podcast, I communicate with Ian Stephens, a Peak Efficiency and Gross sales Productiveness Coach, award-winning speaker, and creator. 

Ian shares that the important thing to executing a profitable sale is curiosity. Some don’t take heed to a shopper’s story with gusto and intent, slightly, they instantly bounce into answer mode. 

For Ian, it’s vital to have interaction in a dialog with a clean web page, he listens and asks good questions, and isn’t tempted to supply options instantly.

He believes that purchasers can inform if an individual is genuinely involved about their points, wants, and challenges. By having the mindset of curiosity, you’re directing the dialog in direction of a greater probability of changing.

Time Stamps:

  • Ian’s transition from a company background to skilled talking (01:40)
  • The place do folks go unsuitable on the subject of promoting? (07:05)
  • The mindset we have to execute a profitable sale (10:02)
  • The best way to positively deal with objections (12:47)
  • How can we develop into extra genuine at promoting? (16:22)

Sources Talked about:


  • “The place there may be judgement, let there be empathy.” -Glenn Capelli
  • “Any signal of resistance is simply an indicator of inadequate rapport.”- Ian Stephens
  • “A part of the success formulation is to give up to an end result.” – Ian Stephens

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Your Host Lisa Evans is certainly one of Australia’s main Govt Public Talking Coaches and Company Storytelling Trainers. If you need assist with coaching your crew in comfortable expertise, public talking and enterprise storytelling, get in contact with Lisa. Lisa presents a complimentary 30-minute technique session to search out out if you’re an excellent match to work collectively.
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About Ian Stephens

Ian is a Peak Efficiency and Gross sales Productiveness Coach, Licensed Talking Skilled (CSP), creator of 4 books, and creator of 11 on-line sources.  

He has over 20 years expertise in delivering coaching applications throughout 29 international locations. Ian evokes folks to vary and equips them to comply with via. 

His coaching program incorporates sensible instruments and confirmed methodology that impacts behaviour, improves buyer expertise, and interprets into elevated income and revenue. 

On this planet of keynote talking, Ian is sometimes called a motivational speaker however don’t count on the feel-good fluff. You will notice him in motion when he speaks, and he believes in strolling the discuss.

His essential drivers are household, well being, serving to others, and achievement. Ian passionately believes in harnessing pure common legal guidelines which set you up for each private {and professional} success.



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